Cookie Policy
Transparency regarding how we use your browsing data.
Consent for Cookie Use
We use cookies and similar technologies to ensure the reliability and security of our website, measure its performance, and provide you with a personalized experience and targeted marketing. Below, you will find detailed explanations of the tools used, their purposes, the type of data collected, and how to manage your preferences.
Cookies and Similar Tracking Technologies
Cookies are small files that your browser saves on your computer, tablet, or smartphone (hereinafter "device") when you visit our website. They serve to recognize you and remember your preferences, either for a single visit (session cookie) or for multiple visits (persistent cookie).
We use first-party and third-party cookies. First-party cookies come from our website and send information only to us. Third-party cookies are placed on our websites by our service providers and send information to those third parties.
We only use cookies if you give us your consent or if the processing is strictly necessary for you to use our service.
Cookie Settings
On your first visit to our website ("cookie banner"), we offer you the possibility to authorize and manage the cookies we use. In this banner, you can choose the categories of cookies you wish to accept. You can modify your choices at any time. Note, however, that changing your settings does not automatically delete old cookies. You can delete them through your browser settings.
Cookie Categories
Necessary Cookies
Used to ensure the functioning of our services. They guarantee the correct technical operation of our website, contribute to its security, and prevent fraud. These cookies cannot be disabled.
Preference Cookies
Allow us to remember the website settings you have chosen that affect its behavior or appearance, such as your preferred language or username.
Statistical Cookies
Allow us to count visits and traffic to our website to obtain valuable information, such as the most visited pages and user behavior.
Marketing Cookies
Allow us to offer you relevant content adapted to your interests. These cookies may be placed on our website by our partners or by us.
What cookies do we use?
1. Necessary Cookies
| Provider | Technology | Purpose |
|---|---|---|
| PRIMEHILFE | Session & Persistent | Connection verification, form maintenance, technical testing. |
| Cookiebot | Persistent | Memorization of your consent status. |
2. Preference Cookies
| Provider | Technology | Purpose |
|---|---|---|
| PRIMEHILFE | Persistent | Storage of entered values (e.g., loan amount) to facilitate navigation. |
3. Statistical Cookies
| Provider | Technology | Purpose |
|---|---|---|
| Google Analytics | Pixel & Persistent | Measurement of behavior, audience, time spent. |
| Hotjar | Session & Persistent | Behavior analysis (clicks, navigation, heatmaps). |
4. Marketing Cookies
| Provider | Technology | Purpose |
|---|---|---|
| Google Ads | Pixel, API | Conversion tracking, Remarketing. |
| Meta (Facebook) | Pixel | Tracking via Meta Pixel, custom audiences. |
Modifications and Contact
We regularly update our cookie policy. Please check it frequently to be aware of the latest version.
Do you have questions?
Here are our contact details:
PRIMEHILFE
Attn. Data Protection / Legal
Contact Data Protection Officer (DPO):
contact@primehilfe.com.
